Our warranty to you:

EPL Solutions Inc. warrants your product to be free from physical defects in material and workmanship for a period of 1 year from the date of the original retail purchase. If you discover a defect covered by this warranty, we will repair or replace the product at our option using new or refurbished components.

Product failures not covered by this warranty:

This warranty covers defects in manufacturing that arise from the correct use of this device. It is limited to defects in materials or workmanship and does not cover damage caused by abuse, misuse, unauthorized modification, lighting or power surge damage, extreme heat or cold, and corrosive environments. The warranty also does not cover the normal wear and tear on covers, cases, housing, connectors and accessories. The warranty does not apply to any product with a missing, altered or defaced serial number.

Limits of liability:

If these products fail or do not perform as warranted, your sole recourse shall be to repair the product as described above. We will not be liable to you or anyone else for any damages that result from the failure of this product. These damages include, but are not limited to, the following: lost profits, lost savings, lost data, damage to other equipment, and incidental or consequential damages arising from the use of or inability to use this product. Express or implied warranties are disclaimed. IN NO EVENT WILL EPL Solutions Inc. Inc. BE LIABLE FOR MORE THAN THE AMOUNT OF YOUR PURCHASE PRICE, NOT TO EXCEED THE CURRENT LIST PRICE OF THE PRODUCT.

EPL Solutions Inc. specifically disclaims al other warranties, expressed or implied, and the user shall deem the installation or use of this product an acceptance of these terms.

How to obtain service under this warranty:

Return Merchandise Authorization (RMA) Numbers are required for all product returns by doing one of the following:

Visit our support page for common questions and answers first   Click Here Now

By calling 714-453-9760  and speak to a Technical Support Engineer

By sending an email to: returns@eplsolutions.net

Once a EPL Solutions Inc. Technical Support Engineer verifies you have a hardware problem that requires you to return you product, you will be provided with an RMA number. You must acquire an RMA number and deliver the defective unit to EPL Solutions Inc. in order to obtain service under this warranty. A sales receipt may be required to verify the original retail purchase. All returned units must have the RMA number visible on the outside of the shipping package. You must either use the original packing or pack the unit securely to avoid damage during shipping. Return Authorizations are valid for 30 days after the RMA number is issued. Ship you product pre-paid to EPL Solutions Inc. at the following address:

EPL Solutions Inc.

RMA#:XXXXXX

1650 North Glassell Street, Ste K

Orange, CA 92867 USA

EPL Solutions Inc. will pay the return shipping costs for products under warranty. EPL Solutions Inc. is not responsible for the cost of shipping to EPL Solutions Inc. or the payment of any customs clearance fees or duties.

Warranty